resume    [.pdf]    [.doc]

karenau [at] andrew [dot] cmu.edu

OBJECTIVE

To obtain a full-time position in the field of Usability Engineering, User Interface / Interaction Design, or User Experience Research.

EDUCATION

Master of Human-Computer Interaction
Carnegie Mellon University
Graduation Date: August, 2007

Bachelor of Science, with Distinction in Cognitive Science
Specialization in Human-Computer Interaction
University of California, San Diego
GPA: 3.6/3.7
Provost Honors

Relevant Coursework: HCI Programming, High-Tech Product Innovation, Programming Usable Interfaces, Interface & Interaction Design, Multimedia Design in the Real World, Cognitive Aspects in Multimedia Design, Cognitive Engineering/HCI Methods, Honors Thesis Research Methods

EXPERIENCE

PEP Systems, Design Consultant (1/07 to 7/07)

• Performed usability analysis on current interface
• Redesigned GUI and interaction styles for Insurance Reconciliation Software
• Presented designs to and collaborated with the Vice President, technical lead and marketing team
• Implemented high-fidelity Flash prototype for user testing and consumer feedback

NASA, Carnegie Mellon University (1/07 to 7/07)
Mobile Device for Problem Reporting and Corrective Action

• Served as User Research Lead and managed aspects of user testing
• Worked in a team of 5 to apply literature and fieldwork research and data to design
• Presented research results to clients in the form of a research review document

Lente/ Phillips Research, Carnegie Mellon University (9/06 to 12/06)
Ubiquitous Alarm Clock for Dual-Income Parents

• Brainstormed and wireframed design ideas and solutions for reverse alarm clock music device and performed iterative testing
• Designed and conducted experiment prototyping sessions
• Wrote observer / participant script and scenarios

DesignAdvance, Carnegie Mellon University (9/06 to 12/06)
Collaborative Software for PCB Development Processes

• In a multidisciplinary team of 5, served as HCI specialist and introduced HCI research and design methods to team
• Used HCI, product development, and business approaches, methods, models to develop a PCB design process service
• Presented findings, focus, process, and design proposals to client for adoption

Cognitive Science Honors Thesis Project, UCSD (9/05 to 6/06)
Information Presentation of Procedural Instructions

• Designed and conducted Recipe Space experiment
• Directed 6 laboratory assistants involved in the project


• Performed ethnography on video and activity


• Researched related topics, performed structural and statistical analyses, and presented results and findings to research faculty and department in the forms of a mid-term proposal paper and a thesis paper

Research Assistant III, Interactive Cognition Lab, UCSD (9/05 to 6/06)

• Served as lab manager and ensured that lab is efficiently run


• Managed all aspects of the lab associated with staff, students, subjects, purchasing, computer maintenance, and lab organization

Laboratory Assistant, Cognitive Development Lab, UCSD (6/04 to 6/06)

• Worked with faculty to redesign both existing laboratory and project websites


• Videotaped subjects and performed ethnographic video scoring for on-going Parent- Infant Interaction in Naturalistic Settings Study, synchronized and compiled digital video recordings, trained and assisted laboratory assistants


• Collaborated with research faculty and staff to improve data analysis methods and increase reliability of data

Laboratory Assistant, Interactive Cognition Lab, UCSD (8/04 – 9/05)

• Redesigned and conducted Passing the Bubble experiment


• Directed up to 12 laboratory assistants who participated as subjects


• Organized and networked computers and audio devices


• Digitized and transcribed video recordings through ethnographic audio transcription


• Performed statistical analysis of data and presented results to research faculty